Privacy Policy

1. Information We Collect

When you use Hotel Portal, we may collect the following types of information:

• Personal Information: Name, email address, phone number, and any details you provide when filling out an enquiry or contact form.
• Usage Data: Pages visited, time spent on site, browser type, device type, and IP address — collected automatically for analytics purposes.
• Cookies: We use cookies to improve your browsing experience and for analytics. You may disable cookies in your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Respond to your hotel enquiries and booking requests.
• Improve our website and services based on usage patterns.
• Send you relevant communications about your enquiry or booking (we do not send unsolicited marketing emails).
• Comply with legal obligations.

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your enquiry details with the specific hotel property you are enquiring about, solely to facilitate your booking or response.

4. Data Security

We implement industry-standard security measures including HTTPS encryption to protect your personal information. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, please contact us at privacy@hotelportal.com.

6. Third-Party Services

Our website may use third-party services such as Google Analytics, Google Tag Manager, and Meta Pixel for analytics and advertising. These services have their own privacy policies and may collect data independently.

7. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.